Download the MSI Package.

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Features added in this version:

• Added additional support for GPO restrictions limiting access to Outlook
• Resolved issue with 6 minute unenriched Outlook activities
• Outlook platform resolution, use process instead of reg key

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Features added in this version:

• Outlook stability, reliable title resolution
• Word tracking stability

Features added in this version:

• Tuned Outlook fallback so it isn't as aggressive to prevent degraded Outlook tracking
• Enhanced L2 tracking
• Added Word and Excel Protected Mode file path resolution
• Enhanced email sensitivity support
• Installer performance enhancements and stabilization
• Enhanced resiliency when unable to connect to providers on the network

Features added in this version:

• Enhanced Outlook error handling for corrupt recipients
• Resolved slow L2 capture causing missed tracking
• Incorrect title in Word when using Harvey
• Fixed shutdown hang
• Fixed hang when sta queue limit was reached
• Enhanced tracking for ApplicationFrameHost processes
• Enhanced Network fault handling
• Upgraded to .NET 10
• Applied security updates for shared packages

Features added in this version:

• Outlook stability fixes
• Fixed issue with assistant restoring when clicking start menu icon or tray icon
• Addressed issue with some activities end time not set correctly after disconnected network state
• Enhance logging infrustructure and new logs to help with triage
• Added new handling for tracking new activities

Features added in this version:

• Improved MAPI integration error handling
• Cleaned up Outlook connection management

Features added in this version:

• Improved capture performance and stability
• Fixed cases when user interface would "hang"
• Fixes to ensure Assistant shuts down cleanly
• Added "Monitor" process as more resilient application restarter and watchdog

Features added in this version:

• Fixed login redirect UI
• Fixed "white square" displayed in some cases
• More resilient uploads of activities

Features added in this version:

• Increased stability and reduced latency of capture
• More resilient capture of application details
• Additional diagnostic logging

Features added in this version:

• Additional Activity Logging

Features added in this version:

• Enhanced native fault-handling capabilities

Features added in this version:

• Fix for web site filtering issue introduced in 1.6.0.5560 beta
• Enhanced L2 XPath finder

Features added in this version:

• Outlook performance and stability fixes
• Enhanced browser handling (address bar detection / local file tracking)
• Enhanced desktop application tracking L2
• Enhanced web browser tracking L2
• Fixes focus problems with some web pages
• Fixed crashes and improved overall crash handling

Features added in this version:

• Addressed refresh token crashes
• Optimized authorization check when user isn't logged in so we don't spike CPU
• Enhancements to Outlook thread to always hide window and to catch errors
• Added new method to check internet access since it was crashing for some users
• Enhanced error handling for Outlook processing
• Optimized reading data from Outlook via MAPI

Features added in this version:

• Fixed race condition causing crash when updating refresh token
• Hide Outlook Automation window from task switching
• Enhanced logging

Features added in this version:

• Outlook changes to prevent adverse interactions with addins
• Enhanced login page to support SSO use of Primary Account
• Fixes issue with MSTeams call detection
• Additional detection of local pdf viewing in Chrome
• Configurable L1 app polling

Features added in this version:

• QuickBooks Online stealing focus - feature flag

Features added in this version:

• Addressed issue causing random logouts when refreshing credentials
• Taking document file path into account when distinguishing between sessions
• Various error handling improvements

Features added in this version:

• Authentication enhancements - Improved token handling, fixes multiple logout dialog issue
• Enhanced client name retrieval for web pages
• Various error condition and logging improvements
• Optimized system performance and resource usage
• Improved system wake-up handling
• Better error handling for notification system

Features added in this version:

• Enhanced QuickBooks online tracking

Features added in this version:

• Enhanced Caseware tracking

Features added in this version:

• Tracking of local files loaded in a web browser
• Fix for issue writing log files to unexpected locations in some environments
• Word and Excel current file path metadata
• Created watchdog to remediate hangs
• Additional granularity for debugging Outlook capture stability

Features added in this version:

• Adding Sentry logging to investigate application errors easier

Features added in this version:

• Better integration with Quickbooks Online, Skyward, Divvy and Bill.com

Features added in this version:

• Added continuous polling for titles in CCH
• Added continuous polling for titles in notepad for testing

Features added in this version:

• Adding a feature flag to change the location of our local database

Features added in this version:

• Quickbooks online clientname improvements

Features added in this version:

• Refresh token handling improvements
• LaunchDarkly feature flag reading from Australia, improvements

Features added in this version:

• Fixes LaunchDarkly feature flag reading from Australia

Features added in this version:

• Fixes fast switching tracking issue. Missing tracking sometimes when many quick app switches occured

Features added in this version:

• Tracking CPU and memory usage for the Desktop Assistant
• Enhanced L1 Tracking to show friendly app name for details
• Daily login failure fixed

Features added in this version:

• Fix for Sumologic deadlock scenario that was causing hangs
• Added extra Filesite handling to resolve performance issue
• Updated shared libraries to resolve security issues

Features added in this version:

• Fix for 2 deadlock scenarios that caused hangs
• Restart registration for auto re-launch after crashes
• Updates to L2 Automation system for tracking sites with extra metadata
• Logging optimizations and easier environment switching

Features added in this version:

• Record sent or received time on email activities
• Skip saving emails if they have been loaded from disk, so they don't end up in inbox'
• Added customerId to default log metadata
• Delay Db processing on startup

Features added in this version:

• Added the ability to skip MSTeams calls from the desktop application to reduce duplicates, these calls will still be captured by our cloud services.
• Capture clientname from Skyward.com webstites
• Fixed an issue where users access tokens expired but we would still login and capture but not post the our servers.

Features added in this version:

• Capture clientname from Divvy.co webstites
• Capture clientname from Bill.com webstites

Features added in this version:

• Windows 10 internet connectivity check error handling

Features added in this version:

• Better handling of docking stations, docking and undocking was breaking internet connectivity

Features added in this version:

• Westlaw online client name capture - Feature flagged
• Quickbooks online - working on Windows 10/11 Chrome and Edge - Featur flagged

Features added in this version:

• Resilient handling of cached browser automation objects.
• Modified website matching so it only matches at the host segment level instead of extended names

Features added in this version:

• Enhanced browser capturing - Incognito browsing can now be skipped - Controlled by a feature flag
• More inclusive tracked websites - Add the domain you need to track and not all the subdomains

(!!!NOTE!!! this version has an issue matching Web sites. Web tracking is severely impacted in this version and many sites will be missed.)

• Enhanced browser capturing - to NOT slow down the browser
• New ways of detecting if the system has internet connectivity

Features added in this version:

• We don't interfere with MsTeams when you are just chatting
• MsTeams docment editing - Faster document title retrieval, feature flagged

Features added in this version:

• SSO login Performance upgrade

Features added in this version:

• Performance tuning to address issues introduced by new Microsoft Edge browser
• Resolved issues with slow data gathering causing duplicate entries
• Use specific mailbox in Outlook instead of enumerating all mailboxes - resolves slowness in specific environments
• Ignore explorer switch screen page since it was preventing tracking of Outlook after a tab-switch
• Sped up handling of changes to recipients when multiple recipients are moved around in Outlook

Features added in this version:

• Windows 10 users are experiencing slowess for browsers, this will use a different way to read the url

Features added in this version:

• Major release to all
• Added Outlook guard retry - if we start outlook to soon after laurel or if laurel just started, we will now auto retry
• Autosave every time we attempt to collect data in redemption

Features added in this version:

• Logging inprovements - for better diagnosis
• Capture Quickbooks online - feature flagged

Fixes in this version:

• Changes how MAPI is initialized so it doesn't rely on an Outlook property.
• Adds more flexible error handling of blocked email properties when retreiving recipients from Outlook Object Model

Fixes in this version:

• More flexible handling of permissions errors while loading recipient data from Outlook. Allows for Outlook capture when address book is locked down.

Fixes in this version:

• Specific versions of Excel and PPT fails to return open document name, this leads to duplicated activities, now handling this better.

Fixes in this version:

• Released April 11, 2024 @ 3pm
• Pause capture - After login users can now pause capture for 5, 15, 30, 60 mins or till end of the day, also resume at will, featured flagged

Fixes in this version:

• Released March 28, 2024 @ 3:40pm
• Added a feature flag not to read iManage mailbox names, specific to iManage 9.3.8.2002. This was causing Outlook to crash

Fixes in this version:

• Released March 27, 2024 @5:27pm
• Added a feature flag not to access Outbox emails, due to delayed sending.

Fixes in this version:

• Released March 20, 2024 @7am
• Local database, updating of customer and user config settings every time we get an update from the server, no need to restart the application.
• VM specific timing fixes for idle timeouts, we will not restart capture on timeouts.
• Outlook exception handling.

Fixes in this version:

• Released March 14, 2024 at 7pm
• Outlook capture improvements
• Dynamically update data in drafts instead of gathering on close
• Logging manufacturer
• Verion kill switch - any version can now be disabled
• Timed out activities will have more accurate time and not just 6 mins
• Improved tracked times after system comes back online

Fixes in this version:

• Reduced Word body capture
• Long activities reported when system goes to sleep
• Outlook capture improvements
• More control over MsTeams capture
• Duplicated activities after system wakeup
• Improved tracked times